Social Services


Public Invited to Comment on Proposed LIHEAP Block Grant Plan

Public comment is sought on the proposed LIHEAP Block Grant Plan, which outlines how an estimated $103 million in federal LIHEAP block grant funds will be spent in North Carolina in the coming state fiscal year.  The Low-Income Home Energy Assistance Program (LIHEAP) provides heating, crisis, and weatherization assistance.  States are given broad latitude under block grant funding to design and operate their own programs, under certain restrictions.  Last year 181,253 North Carolina households were assisted using funds from this grant. This year’s block grant amount is an estimated $103 million. The North Carolina Department of Health and Human Services will finalize the plan after the General Assembly approves allocation of the funds for State Fiscal Year 2018-2019. Use of the funds for allowable services may vary each year, depending on the plan approved by the legislature.

The written plan may be reviewed from June 25-29, 2018 at the following locations:
     • Any of the 100 county departments of social services,
     • Online at
     • The N.C. Division of Social Services Central Office, Hargrove Building,
       Dorothea Dix Campus, 820 S. Boylan Ave., Raleigh, NC, from 8 a.m. to 5 p.m.,
       Monday through Friday.

The public hearing will be held on Friday, June 29, 2018, from 12:00 p.m. to 1:00 p.m. at 820 S. Boylan Ave., McBryde Building 1st Floor Conference Room 151, Dix Campus, Raleigh, NC.

Written comments will be accepted in writing no later than Friday June 29, 2018 through:

     • Any agency where the plan was displayed
     • Mail, postmarked, no later than June 29, 2018 to:
       Wayne Black, Director
       LIHEAP Plan Comments
       DHHS N.C. Division of Social Services
       2420 Mail Service Center
       Raleigh, NC 27699-2420

Eden PD

Eden Police Department
  ** Scam Alert **   May 24, 2018

The Eden Police Department has received calls in reference to a telephone scam involving Duke Energy. Citizens are receiving calls from individuals representing themselves as Duke Energy employees and are threatened to have their power turned off if a past due bill is not immediately paid. Do not provide any personal or financial information over the phone. Duke Energy has provided a public service message on their web site which is as follows:

"Phone scammers posing as your utility provider call and insist you are delinquent [Late] on your bill. They may also threaten to turn off your power, rig caller ID to make it look like the call is from your utility provider or tell you to put the money on a prepaid debit card and ask for the card number. Don’t believe it."

"Hang up the phone. Then, call your utility provider by using the phone number provided on your bill. DO NOT pay over the phone if immediate payment is demanded to avoid a disconnection."

For further information click the following Duke Energy Link:…/report-fraud-and-scams


Tornado Disaster Relief


Date of Release: Wednesday, April 18, 2018

Rockingham Rescue Mission is able to receive the following donations:

  • Checks/cash donations
  • Non-perishable foods
  • Hygiene products

These items will be accepted at Rockingham Rescue Mission’s location at 3692 NC Highway 14, Reidsville, NC  27320.  Monetary donations may be mailed to this address (please do not send cash through the mail) or by visiting their website at  Please mark the funds as Disaster Relief.  For inquiries, please call 336-623-2133.

In addition, Rockingham Rescue will be setting up a staging area at Ruffin Stacey Baptist Church on Saturday, April 21st and 28th.  The church is located at 261 Estes Rd, Ruffin, NC  27326.

This effort is in conjunction with the Rockingham County Emergency Management Services and Rockingham County Department of Health and Human Services.

Division of Social Services



OFFICIAL NEWS RELEASE from Rockingham County Sheriff's Office Sgt. Kevin Suthard, Public Information Officer


Health and Human Services, ADTS and Sheriff Warn of Possible Medicaid Scam
Date of Release: Friday, October 20, 2017

[Reidsville, NC]- Rockingham County Health and Human Services Director Felissa Ferrell has notified the Rockingham County Sheriff's Department of a possible Medicaid scam in the Reidsville area.

The Division of Social Services and Aging, Disability and Transit Services (ADTS) received several calls yesterday from individuals reporting that two men had approached them asking them specific information about a Medicaid Program.

The Medicaid Program in question is CAP-DA (Community Alternatives Program for Disabled Adults). This program primarily serves individuals with more chronic health conditions.

Apparently, they are claiming to be "investigating" if the PCS/aides of the program are doing the work, the time sheets, etc. Ms. Ferrell has confirmed with the NC DHHS/DMA that no such investigation exists and that these individuals claims are fraudulent.

Anyone who is approached by any individuals asking questions about the CAP-DA Medicaid Program should NOT GIVE ANY INFORMATION and CALL 9-1-1 IMMEDIATELY.

Sheriff Page wants to remind citizens that it is always a good rule of thumb not to disclose any information to ANYONE without first checking their credentials. Then, get phone numbers and verify their information. If they are legitimate, they will have credentials to prove it and will provide them upon request.

The individuals approached yesterday were in the City limits of Reidsville. Media inquires and questions about this release should be forwarded to Mandy Edwards at 336-342-1394 with the Rockingham County Department of Social Services. For CAP/DA concerns/questions, contact Julia Gentry at ADTS 349-2343.


Sheriff Warns Rockingham County Residents about New Telephone Scam

Date of Release: Monday, April 03, 2017

[Reidsville, N.C.]— The Rockingham County Sheriff’s Office has received word of phone scammers calling people in the Rockingham County area stating they are a Deputy with the Rockingham County Sheriff’s Office and that they are calling because the recipient of the call has failed to appear for jury duty. The scammer then states that he will have to arrest the recipient unless they pay the scammer money. The scammer requests payment of the money in the form of gift cards or prepaid debit cards.

The caller IDs are showing as 336 area codes, though we suspect they may be numbers that are generated by the scammer to add the air of legitimacy to their call. These numbers are fake and are NOT associated with the Rockingham County Sheriff’s Office.

NO DEPUTY FROM THE ROCKINGHAM COUNTY SHERIFF’S OFFICE, OR ANY OTHER LEGITIMATE LAW ENFORCEMENT AGENCY, WILL EVER CALL ANYONE AND DEMAND TO BE PAID MONEY TO AVOID ARREST. If you are the recipient of one of these calls, inform the scammer you know the call is a scam and hang up the phone immediately!

Sheriff Page is asking the public to contact their local law enforcement agency and report if they receive one of these call. If you are in question about whether you have missed or been summoned to jury duty, contact the Rockingham County Clerk of Court’s Office at 336-634-6000 to inquire.

Again, no one from any Rockingham County law enforcement agency will EVER call and demand money in exchange to avoid being arrested for any sort of court summons or criminal process. If you receive a call to that affect, IT IS A SCAM!

Rockingham County Crime Stoppers 336-349-9683 
Pays up to $1000 Cash for tips on crimes. All Callers remain anonymous. 




For Immediate Release: 4/30/2015


The Rockingham County Sheriff’s Department has been alerted of a scam occurring in Rockingham County. Scammers are calling potential victims identifying themselves as an employee of the Department of Social Services. The scammer is stating the victim owes money, and if they do not pay the funds, they will be arrested.  The Rockingham County Division of Social Services number is being displayed on the caller ID, however, this is not the Social Services calling and the number they are requesting the individual to call to make the necessary payment is an 855 number.  Many of these calls appear to be Robo calls and are being initiated outside of the United States.

Social Service workers will not request you to pay anything over the phone.

If you have any concerns, please contact Social Services at 336-342-1394. 



Learn more about the Grandparent Scamand how it may affect the elderly citizens of Rockingham County. Click here to read the official release from the NCEA, the National Center on Elder Abuse.



Our Mission:

To protect and help our most vulnerable children, families and individuals reach and maintain their maximum potential by providing a continuum of high-quality, outcome-driven services, advocacy and representation.


The Rockingham County Division of Social Services provides a wide array of Economic Services, Children's Services and Services for Adults. 


NC DSS Local County Offices Directory



 Financial Assistance  Child Welfare  Services to Adults  Program Integrity




Contact Us

Felissa H. Ferrell

Health & Human Services Director 

Director of Social Services

Debbie McGuire

Assistant Director of Social Services

Governmental Complex 
411 NC Hwy 65
PO Box 61
Wentworth, NC 27375

Phone:  (336) 342-1394

Hours:  8:00 AM - 5:00 PM

      Monday - Friday


(336) 342-3537


(336) 342-1394 ext.7168


 Rockingham County North Carolina
Contact Us
Rockingham County Government
371 NC Hwy 65
Reidsville NC 27320
Phone: 336.342.8100
Fax: 336.342.8105